Welcome to MR EBIKE! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our online store, you agree to be bound by these terms.
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1. General Information
1.1. These Terms and Conditions apply to all users of the website, including browsers, customers, and merchants.
1.2. We reserve the right to update, change, or replace any part of these terms at any time. Continued use of our website after updates constitutes acceptance of the new terms.
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2. Orders and Payments
2.1. All orders placed on our website are subject to availability and acceptance.
2.2. We reserve the right to refuse or cancel any order for any reason, including pricing errors, fraud suspicion, or stock unavailability.
2.3. Prices are listed in GBP [£] and are subject to change without prior notice.
2.4. Payment must be made in full before orders are processed and shipped. We accept Apple Pay, Google Pay, any Debit and Credit cards, Klarna and Clear Pay.
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3. Shipping and Delivery
3.1. We ship to all over the United Kingdom. Estimated delivery times will be 2-5 working days.
3.2. Delays may occur due to unforeseen circumstances; we are not responsible for delays caused by third-party couriers.
3.3. Shipping costs, if applicable, are displayed at checkout.
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4. Returns and Refunds
4.1. Customers may return products within 5 days of delivery, provided they are in original condition and packaging.
4.2. Certain items (e.g., personalized, perishable, or hygiene-related products) may not be eligible for returns.
4.3. Refunds will be processed within three [3] business days after the returned product is inspected.
4.4. Customers are responsible for return shipping costs unless the item is defective or incorrect.
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5. User Accounts and Security
5.1. Customers may create accounts for faster checkout and order tracking.
5.2. You are responsible for maintaining the confidentiality of your account credentials.
5.3. We reserve the right to suspend or terminate accounts found to be involved in fraudulent activities.
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6. Privacy Policy
6.1. We collect and process personal data per our Privacy Policy.
6.2. Customer information is used solely for order processing, marketing (with consent), and service improvements.
6.3. We do not sell or share customer data with third parties except for necessary service providers.
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7. Intellectual Property
7.1. All website content, including images, logos, text, and designs, is the property of MR Ebike.
7.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
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8. Limitation of Liability
8.1. We are not liable for any indirect, incidental, or consequential damages arising from product use.
8.2. We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.
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9. Governing Law
9.1. These Terms and Conditions shall be governed by the laws of United Kingdom.
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10. Contact Information
If you have any questions, please contact us at: info@mrebike.co.uk